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Have been using this translate app for a while now, never had any issue.
Then I had a request for customization that needed coding knowledge I lack and their support / dev team helped me very quickly.
I've been using this app for many months now. It can take some time to get completely used to how it works but luckily the support is top notch. I have used the support chat over 30 times I believe and have been helped immensely by Stoycho and the other support members. I recommend this app for everyone who wants his/her website translated to many different languages. Once you get the hang of it it becomes really easy to use.
Exceptional service and technical support!
They resolved my issue quickly and efficiently. On top of that, they even provided a short instructional video to guide me for future occasions, so I can handle it myself next time. Truly outstanding customer care—I highly recommend them!
I had a great experience with the T Lab support team. They responded quickly and took the time to thoroughly look into my issue after I provided some feedback. I really appreciated how they followed up and worked to resolve everything effectively. With the app, we found an easy solution to implement images with text in another language in our shop – in our case, from German to English. The communication was smooth and professional throughout. Highly recommend their service.
Did you know that you can increase your traffic just by translating your current products? If your store serve audiences on different countries, or if you want to reach a larger audience by including an additional language, T Lab is your app. The interfase is really easy to understand and their pricing is fair, while other apps charge you by word, they charge by products, so you can control your cost more easily. I have been working with T Lab for more than a year and this app is absolutely great. And if you have any issues they always reply your requests on the chat or via email. I have used support 2 or 3 times and they always respond. Ai Translations also work great, just minor tweaks required here and there if you need to adapt some words, but overall works great.
This app is easy to use and allows us to translate even our transactionnals emails !
Customer service is very efficient too. We worked together for many years now !
Highly recommended.
Always super fast to help and find a solution! Love these guys. Big thanks to Dimitar :)
He was there to help me with my problem and provided pictures so I could better understand.
Have been using this app for years now and I needed help today that required coding, their support team was very prompt and friendly Thank you Marina!
Great Service,
Quick support response, I got a response from the agent Marina and not only did he/she show me what I did wrong, but also fixed the blog page for me. Highly recommended.