Frequently Bought Together
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app not working for the last 4 months
Hi Brown Living Team,
Thank you for sharing your feedback. We're genuinely sorry to hear that you’ve had issues with our app, and we truly appreciate the opportunity to address your concerns.
You mentioned that the app hasn't been working on your store for the past four months. However, we couldn't locate any prior email or chat communication regarding this issue, so we wanted to reach out and clarify the situation.
Our records indicate that there have been sales generated from our app during this period, which suggests that the app is in fact functioning properly on your store. It’s possible that there may have been some confusion with another app, or perhaps a different issue at play.
We’ve made several attempts to contact you, as we’re eager to discuss this matter further. We’re committed to assisting you with any concerns, and we would love to resolve this promptly. If you have any questions or if something specific needs attention, please don't hesitate to reply to this email or reach us directly at support@codeblackbelt.com.
Our team is available almost 24/7 via email and chat, dedicated to providing the support you need. If you prefer to discuss this over the phone, we’re happy to arrange a call at your convenience.
Looking forward to hearing from you soon!
Best regards,
The Code Black Belt Support Team
It works very well for my store
It works! It's brings in more sales and helps customers find additional products that they would find useful. I was sceptical at first but thought we'd give it a try and it's definitely paid off. It integrates very seamlessly with our branding and recommends things intelligently. Thanks for this Code Black Belt.
Hat bei der Installation mit dem Theme etwas Probleme, aber mit wurde perfekt und schnell per Chat weitergeholfen und das Problem wurde sofort gelöst
Support is surprisingly good. App functions perfectly and is credited with 100k + revenue over the past 12 months. Support team fixed my problems before I could even hit send on the email. Unreal.
Great app, great customer support!
I’ve been using Frequently Bought Together on my Shopify jewelry store for a week now, and I’m impressed by how seamlessly it integrates and enhances my store.
The customer support is amazing; they respond right away. No kidding, no waiting days to get a response. They fixed where my recommendations show up on my Shopify site within 15 minutes. I needed assistance twice; the second time was because my theme was updated. Thank you so, so much!
We love this app! Easy to configure and assign the relevant products. The support team is amazing, whenever we change or update a theme and something's not quiet right, they jump in and sort it out right away. Highly recommend it
Wow - could not be happier with this app and the support team. Super easy to set-up, the support team is incredibly responsive. highly recommend.