Rezensionen (368)

Gesamtbewertung
4,7
Anzahl pro Bewertungsstufe
  • 87 % der Bewertungen sind 5 Sterne
  • 6 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 2 % der Bewertungen sind 2 Sterne
  • 4 % der Bewertungen sind 1 Sterne
9. Mai 2025

Good support from Caleb. Quick answers and he try to guide you as best as possible

Circular Fash
Schweden
Etwa 4 stunden mit der App
Shark Byte, Inc hat geantwortet 12. Mai 2025

Hi!

We truly appreciate your feedback and are glad he could guide you effectively. If you ever need assistance again, we’re always here to help!

Best regards
HelpCenter team

15. Juli 2024

I use the app for the FAQ, the contact form, and the live chat; the product page tabs are not useful to me. I am starting a store, and the basic plan is more than sufficient to begin with. The support is very responsive, even late on Sunday evenings.

Therefore, it is a very good, fully customizable application that I recommend to anyone looking for an FAQ, a contact form, and live chat, all in one, at an affordable price.

Manga Wear
Frankreich
21 tage mit der App
Shark Byte, Inc hat geantwortet 16. Juli 2024

Hi Manga Wear!

Thank you for your feedback! We're delighted that you find our app useful :)
It's great to hear that our Basic plan meets your needs, and you are satisfied with our support team!
Please feel free to contact us again any time.

Kind regards,
HelpCenter team

18. September 2024

Très bonne application qui me permer de gérer les demandes clients en les assignant à différents agents ou en programmant des réponses automatiques avec des templates. J'ai aussi pu développer la FAQ sur ce meme outil, ainsi qu'un formulaire de contact. J'utilise cette appli depuis plusieurs années maintenant.

Mein-eScooter
Deutschland
Mehr als 3 jahre mit der App
Shark Byte, Inc hat geantwortet 19. September 2024

Thank you for leaving such a positive review and for such a high rate of our app.

It's our pleasure to hear that you are satisfied with our app and service as we always try to do our best in case of providing our customers the best experience possible.

Kind regards,
HelpCenter team

24. April 2025

helpfull support team and great app to help and support your customer

Youlya
Ägypten
Etwa eine stunde mit der App
Shark Byte, Inc hat geantwortet 25. April 2025

Hi!

Thank you for your feedback! We're glad to hear the app and our support team have been helpful to you :)

Best regards,
HelpCenter team

10. Mai 2025

it great

The Macke corps
Vereinigte Staaten
11 minuten mit der App
Shark Byte, Inc hat geantwortet 16. Mai 2025

Hello The Macke corps!

Thank you very much for such a high rate of our app. It's our pleasure to hear that you've stayed satisfied with it as we always try to do our best in case of providing our customers the best service possible.

Best regards,
HelpCenter team

23. November 2023

Needed some tech support; contacted them via Chat and it was sorted in minutes.
Easy to use app, have used it now for around three or four years.

Pasta Kitchen (tutto pasta)
Vereinigtes Königreich
Etwa 7 jahre mit der App
Shark Byte, Inc hat geantwortet 24. November 2023

Hi!

Happy to hear that you are satisfied with our app and support service :)
Feel free to contact us if you face any issues, we are always here and happy to help!

Best regards,
HelpCenter team

24. November 2023

FAQ works well with many options. Had an issue once and it was quickly resolved.

Chinese Herbs Direct
Vereinigte Staaten
Mehr als 6 jahre mit der App
Shark Byte, Inc hat geantwortet 25. November 2023

Hello team Chinese Herbs Direct!

Thank you so much for taking the time to leave us a rating. We are thrilled to hear that you are enjoying our product and service. Thank you for choosing us!

Best regards,
HelpCenter team

5. Februar 2024

Great app, very easy to use, lots of options and the support is amazing and very quick at solving any issues you might have. Totally recommend it.

Golden Curl
Vereinigtes Königreich
Mehr als 6 jahre mit der App
Shark Byte, Inc hat geantwortet 6. Februar 2024

Hello Golden curl team!
Thank you for your kind feedback :)
We sincerely hope that our Helpcenter will be helpful for you for a long time.

Best wishes,
Helpcenter team

20. Dezember 2022

We have been using this app for years. Easy to use, so many features available and the list of improvements just keeps growing. Customer support is very efficient and responsive. Highly recommend.

The White Collection
Australien
Mehr als 5 jahre mit der App
Shark Byte, Inc hat geantwortet 20. Dezember 2022

Hello!
Thank you for your kind words :)
We are glad to hear the our app brings you joy and hope that you stay in our family as long as it possible.

Best regards,
HelpCenter Team.

6. November 2023

Great app with an equally great support team! Fast, friendly and accurate.
We recommend this app wholeheartedly.

Innes & Iyer
Schweden
Etwa 5 jahre mit der App
Shark Byte, Inc hat geantwortet 9. November 2023

Hello Innes & Iyer team!
Thank you for your outstanding feedback ;)

We are happy to help any time, 24/7.

Kindest regards,
Helpcenter team.

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