Klaviyo Reviews

expensive and can't collect reviews from purchasers in a one-off campaign, needs to go through a post purchase flow.

the in email submission would have been great, but couldn't get it to work.

was expecting more from klaviyo especially at their price point

Unable to trial due to instal errors and faulty import. We're klaviyo customers for email/sms and interested in having email/sms with tight reviews integration. For Klaviyo prices and quality expectation this is a let down. The app doesn't appear to be ready for release at all.

App won't connect to store - receive error message when attempting to make initial connection.

Import of Yotpo reviews does not work. Tried multiple times on different sessions. Simply sits on Klaviyo import page. No error message or successful upload.

I've tried to set this up a twice on different days. No issues trying other reviews apps during same time frame.

Not a good sign from Klaviyo considering their pricing and positioning. I really hope this isn't a sign of things to come.

:(

Klaviyo as a company have awful customer service, look at Trust pilot reviews!
The is no phone support and chat support send you links that do not solve the issue. Not much support at all.
Shame as their business model is good but other competitors are getting much better. Look elsewhere for your whole package before signing with Klaviyo for anything!

Unable to sync with Shopify despite uninstalling and re-installing app several times. The message I keep getting is "Something is a amiss..."

Rating this a one star due to the pricing plans. We use Klaviyo for SMS + Email marketing and would have LOVED to use this feature. We currently have Loox at $34.99 a month. The Klaviyo plan we would use would be $90 a month, which can significantly increase to $125 and so forth, based on the orders.