Langwill: Translate 多言語翻訳&通貨換算
スピード、使いやすさ、マーチャントのメリットに関して、Shopifyの最高品質基準を満たしています
レビュー (631)
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評価順
The translation quality is poor, similar to google translation level. It doesn't feel like an AI translation and has negatively impacted SEO. After using this app, the number of pages has increased significantly, but impressions have decreased to 20% since installation.
We appreciate you taking the time to share your feedback about our translation service. Your experience is important to us, and we apologize for the issues you've encountered.
Translation quality is a top priority for us, and we're constantly working to improve our AI technology. We're surprised to hear that you felt our translations were comparable to Google Translate, as our system is designed to provide significantly higher accuracy.
Thank you for your feedback, and we look forward to the opportunity to improve your experience
Best Regards,
Nova- Langwill Team
The app is not working properly on the website, I tried to add the switcher with no luck
Thank you for bringing this to our attention. We apologize for the inconvenience you have experienced. Our team is currently investigating the issue and working on a solution to ensure that the app works seamlessly on our website. In the meantime, please feel free to contact our customer support team for further assistance with adding the switcher. Thank you for your patience and understanding.
Belle | Etranslate Support
The translation is not that good.
Yes, I use it for now. But till I find a better solution.
because if you upload an Excel file and change everything manually.
High possibility that the app's translations is changed the next day.
Same products, same text, different result
Thank you for your feedback about our app's translation feature. We apologize for any inconvenience caused by the inaccuracies in the translations. We understand that you are using our app for now, but are actively searching for a better solution. We appreciate your honesty and hope that we can work towards improving our translation feature to better meet your needs in the future. Thank you for choosing us for now and we apologize again for any inconvenience caused.
- Nona ❣️
Worked well for a few days before we launched and then it became a nightmare. Be careful. The App kept on automatically changing our English Page into French. There's some glitch I think with their google translate which kept on popping up. I spent hours on launch day translating my english to french just to have it switch to french again. The only help shopify gave was to tell me to delete the app and it took time to delete it.
Hello smouzz,
Thank you for your valuable feedback. We're sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention. It is unfortunate to know that your expectations were not met. Hence we would like to discuss this further with you. We will surely get all your issues resolved and ensure that you are delighted with our services. We are assigning a support executive to investigate and resolve your concern.
Also, you can reach us through our email at Etranslate@uppercommerce.com and also via live chat, we are available 24/7. Once again, we deeply apologize for the inconvenience that this was caused you.
Best Regards,
Shermelia | Etranslate