Loox ‑ Product Reviews App

A Must-Have for Any E-commerce Store

Loox is hands down one of the best apps you can add to your store. The app is amazing and the support too, quick, helpful, and always ready to solve any issue. You have a lot of widgets to show on your website, which makes it super flexible and customizable. From photo reviews to pop-ups and carousels, everything looks clean and professional.

Social proof is the most important thing in e-commerce, and Loox helps build that trust with ease. It’s user-friendly, powerful, and delivers real results. Highly recommended for anyone serious about growing their brand and boosting conversions.

Excellent app. It has helped us consistently collect reviews and get new business.

Recently I could not get something to work right and their Tech Support went at it got the job done. Special thanks to Amit T. who delivered the tech solution masterfully.

I moved over to Loox from another review service a while back and the experience has been very smooth ever since. Everything is pretty straightforward and the extra features are great. I needed some help implementing custom code snippets into my theme and Shany took care of it in no time.

The only thing that I would like to see improved at the moment is their relatively new smart upsell feature. The metrics interface is limited and there are minimal options for tweaking.

We were having issues with flavor variant emails being sent out, and Ken S. from Loox support walked me through marking certain products for "NOREVIEW". This helped us ensure that our products were getting reviewed as a category (rather than individual variants) and made our LOOX reviews look much better & organized.

Exceptional Support—Highly Recommended!

Aya and Arielle from Loox provided exceptional support! They went above and beyond, doing all the behind-the-scenes coding and customization we required for our store. They listened carefully to our specific requests and made sure everything was perfect before our weekend website launch. The service was not only efficient and professional, but also incredibly friendly and supportive. I’m extremely grateful and highly recommend Loox—for their dedication and outstanding customer care.