Shopify Marketplace Connect

Super helpful customer support - issue fixed in 10 min

Be Aware of malicious activities. they gained access to our account and changed product prices causing us to sell a lot of units at a very low price, which had a negative profit, and we lost money. They also tried to change our bank account details to steal our money.

we reported this app to Amazon and asked to remove authorization.

if you read this review, please don't make the mistake of authorizing access to this app on Amazon, it was the worst decision we made. We could have lost complete access to our Amazon account. fortunately, only lost a few products instead of the whole account.

What's the point of this app if you own a store in Canada?

Link it with Wal-Mart, Target, Ebay, Amazon, etc. in Canada!

Nope, the services available on this crappy app are not available in Canada, and they have no time frame for that availability.

Now you'll need search around on the craptacular app store to find an app that will give you the ability to sell on these platforms, forcing you to pay a middleman that literally just stands there opening and closing a gate.

Thanks Shopify! you truly are the worst.

Amazing app to add to your store.
Connects to other platforms and pull data from your shop ;)

Stellar support also.

Really wanted to use this app, reading the reviews everything appeared to be positive about it.
Connected ETSY as wanted to start small, had an issue which Josh advised on swiftly.
This was followed by another issue whereby products were not syncing, spoke with Josh on the live chat and he walked me through the set up. All appeared to work and the information went from shopify to ETSY fine, did a test order and it didn't work.
Spoke to Live chat who said there had been a policy change (must have happened in the few hours between the morning and afternoon) this was now effecting orders from ETSY and i was best to carry on using ETSY directly as there was no timescale.
Sadly i wanted to get ETSY sorted before moving on the Amazon and EBAY so for the time being i have disconnected the account and removed the app
Hopefully it will work in the future but dont want to risk messing up ebay and amazon

Update 1/24/25: I wish i could go negative stars, I have reached back out and now we are supposed to re add items that their team has removed in the file. To me they have no idea what they are talking about as we are just running in circles at this point. Each day is a new person that does not read the issues and we have to explain the issue again. At this point they are throwing crap on the wall to see if it sticks. I would stay for away from this app.

Original: By far the worst app i have used. it's a 50/50 shot of even getting it to load. Filled with errors. 5+ hours with support and still at square one with them only saying "Walmart API Issues" Does not seem to have the accontability that needs to be there for a successful app. I would take positive reviews with a grain of salt and explore even paid options that might work better.

Most helpers are knowledgable - they go above and beyond to find accurate answers. Like you and me, they are learning to find ways to bridge the gap between Shopify and Amazon. They have resources to find answers that we aren't able to access or find. 4 out of 5 times they are super helpful.

Excellent customer service, for me Lovely C. is the best, worked till error was fixed successfully... you are great...

Un peu long pour la première connexion, mais les techniciens sont vraiment dévoués, et ont résolus tous mes problèmes :-)

Noel, went above and beyond. It was a great pleasure interacting, and made things simple for me, save me potentially hours of time! Thank you!