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Offer carbon-neutral shipping on any order, and use badges and widgets to reach modern shoppers.
Shopify Planet lets you and your shoppers choose carbon-neutral shipping on any order. More than 40% of consumers say they're more likely to buy from sustainable brands, and customers will pay a 9.7% premium for sustainability. Long story short, customers appreciate sustainability. In fact, some Planet users have a 20+% conversion rate from shoppers contributing to carbon removal. Planet comes with badges, widgets, and marketing assets to show that you fund revolutionary projects.
- Simple carbon-neutral shipping: Install, pick a plan, and you're set.
- Either you or your customers – or both – can pay for carbon-neutral shipping.
- Support vetted projects designed to future-proof the planet.
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
Languages
English, Danish, German, Spanish, French, Italian, Japanese, Dutch, Portuguese (Brazil), Czech, Finnish, Korean, Norwegian (Bokmål), Polish, Portuguese (Portugal), Swedish, Thai, Turkish, Vietnamese, Chinese (Simplified), and Chinese (Traditional)
Works with
- Checkout
- TrustedSite ‑ Trust Badges
- Buddify: Partner Dropshipping
Categories
Labels and packaging
Managing shipments
Charity type
Customization
Pricing
Free
Free to install
You have 3 subscription options ranging from $0.00 to $0.15 per order. Change or cancel any time.
All charges are billed in USD. See all pricing options
Reviews (72)
I don't get all the hate this app gets in the comments... It's a great and easy way to support the causes we care about and we're thrilled to be part of this program. The app itself has great features and options for how to display our contributions on our site. My only request would be a more condensed view of the impact data as it takes up too much vertical space, which is the only reason we're not making this visible right now.
Thanks so much for feedback! We really appreciate it 💚 Fair call on the impact data taking up too much space. It's a balancing act between making sure meaningful data is displayed and ensuring that it doesn't dominate the page. We're forever tweaking these things and will take your suggestions into account. Thanks again!
We also love this app! Super easy way for us to offset our carbon impact through shipping and to provide customers with peace of mind when ordering from all over the country. We've used Planet to send packages over 1,732,585 km, since installation. Very affordable, with a simple setup and flexibility in terms of design and communication. Highly recommend Luke & The Roadies
1.7 million km?! That's absolutely incredible. Thanks so much for the review and for making commerce more sustainable 💚
Very disappointing and confusing experience.
Lack of transparency in pricing – The app charges based on estimated emissions, but the logic is completely unclear. When tracking information is not available (which is always the case at checkout), they multiply the emissions estimate by 3. Whether it's the merchant or the customer paying, almost every order gets overcharged. On top of that, I have no idea where the money is actually going – there’s no clear breakdown or follow-up to show how carbon removal is being funded.
Unfair in both billing modes – In “Community” mode, customers are charged right when they place the order — but there's never a tracking number at that point, so they are always paying 3x the estimated emissions. In the “Merchant” mode, it’s the same problem: as a seller, we can't generate a tracking number at the moment of purchase, yet we get billed for the 3x inflated estimate too.
This app needs to be far more transparent and fair in how it calculates and communicates charges. Until then, I can't recommend it to other businesses.
We're sorry you found the experience confusing—transparency in pricing and impact is important to us. A few clarifications:
- When tracking info isn’t available, we estimate emissions using a ~2.5x multiplier on the straight-line (“as the crow flies”) distance. This helps account for real-world shipping routes, and we set this number after consulting a reputable third party.
- In Community mode, the fee is a flat amount you set, so there’s no multiplier or uncertainty.
- 100% of funds go directly to carbon removal projects—Shopify doesn’t take a cut.
- You can see all the companies that have received funding on the Planet About page in your Shopify admin. Watch your inbox soon for updates on new projects getting support!
- We’re working on new features and clearer documentation to improve transparency.
Thanks again for your honest feedback—it helps us improve.
— Planet Team
There is no support or a way to download results. Just a dash board with an image. Even when contacting shopify support they had no idea how to get the data to me. I will be moving to a better hosted site like green spark.
But you CAN display your results! In fact, the Planet widget and badge are designed to showcase store-level data. You can, for example, show how many kilos of carbon your brand has removed, alongside relevant equivalencies (e.g., "X number of miles driven in a gas-powered car").
You can also display the specific carbon removal innovations that you fund via Planet, such as reforestation, direct air capture, and the other solutions available to Planet users. We'd be happy to unpack any of these features – feel free to write to planet at shopify (dot) com if there are specific questions we can answer. Thanks again!
DO NOT INSTALL THIS APP!!!
I use many apps on my shopify store and this one was hands down the WORST! It charged my customers .50 cents over and over again without their consent. One customer said 8 times! Now I have to refund hundreds of these charges, which of course looks suspect making my business appear unreliable.
So if you want to lose customer faith and give yourself a massive headache then by all means...
UPDATE: I haven’t received any help on this matter, yet my customers are still being charged without their consent. This app being uninstalled for days and it’s still happening. They just told me to refund everyone and they’ll let the developers know the issue. Horrible and stressful experience with no accountability or resolutions.
We investigated this and discovered that the charges were not generated by Planet, but instead by attempted fraud: Someone was using your carbon-neutral shipping "product" to try and generate chargebacks. All charges were using the same name but different credit card numbers. (We assume they just picked a cheap item that didn’t need shipping, and then chose the "Support Carbon Removal" item, which is $0.50.) These charges triggered our fraud detection and were flagged in your admin. We would be happy to send you a screenshot of the transactions – please reach out to planet at shopify dot com if that would be helpful.
Support
App support provided by Shopify.
Get supportResources
Launched
June 2, 2022
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View personal data:
Customers, store owner, content providers
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Customers
Name, email address, phone number, physical address, geolocation, IP address, browser and operating system
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Store owner
Name, email address, phone number, physical address
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Content providers
Email address, IP address, browser and operating system
View and edit store data:
Products, orders, Online Store
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Edit products
Product listings, inventory, products, publications of products on sales channels, or collections
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View orders
Order fulfillments, all order details for the last 60 days, shipping information, or third-party fulfillment
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Edit your Online Store
Theme or pages on your Online Store
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View other data
Locations
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