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After 5 years of using Klaviyo and MailerLite without issues, I decided to switch to Brevo for a cheaper option. After signing up, I was immediately contacted and told to request a refund and instead register via PushOwl. That was already a confusing start.
After sending our first email campaign through Brevo, our account was immediately suspended due to bounce rate concerns. In all our years using Klaviyo and MailerLite, this had never happened - not once.
I’m frustrated that I'm spending time and money jumping through hoops to meet the standards of what is, the cheapest and lowest rated email service of the 3. Brevo feels like a watered-down, knock off of Klaviyo without the features or reliability. While I do appreciate the pay-per-email pricing model, it comes at the cost of needless hurdles.
Unless price is your only concern, I would not recommend Brevo. It may be an option for startups on a tight budget, but be prepared for added work and limitations. This experience has only motivated me to grow my business so I can afford to return to Klaviyo.
⭐⭐⭐⭐⭐
PushOwl is the perfect ally for emerging brands like mine.
Custom automations, fast support, and a team that truly cares (special thanks to Raul!).
They unlocked advanced features for VIP funnels, onboarding, and dynamic campaigns.
If you want to scale with a powerful and flexible tool – PushOwl is the way to go.
PushOwl is an excellent app with an intuitive and user-friendly interface, making it easy to use for managing web push notifications. What truly sets it apart, however, is the outstanding customer service!
I had an issue and reached out to their support team, and Sowbagya went above and beyond to assist me. She patiently guided me through the process step by step, ensuring everything was resolved smoothly. Her professionalism, expertise, and willingness to help made the entire experience seamless.
I highly recommend PushOwl—not just for its great functionality but also for its top-tier support team. A big thank you to Sowbagya and the PushOwl team!
I had an excellent experience with Yash from the Brevo support team regarding the reactivation of my campaign. He demonstrated outstanding customer service — quick to respond, clear in communication, and very efficient in resolving the issue. Yash not only helped regain access to my campaign smoothly but also ensured I understood the process every step of the way. His professionalism and customer-focused attitude truly made a difference. Thank you, Yash, for the top-tier support!
though it is a little hard to install initially, the customer service is truly amazing and really hands on to get everything integrated- so i really recommend. My agent Sowbagya was there with me every step of the way helping and guiding me through the integrations. So far so good!
Very good app with great features. It works quickly and easily with just a few clicks.
The support is especially excellent: Any questions are answered within minutes. They even provide screenshots! The staff (in my case, Yash) is extremely fast and incredibly helpful!
Nayan, was such a super star helping me getting my subscriber problem sorted.
He patiently explained everything and got back to me for an additional enquiry.
best support
Piyush was very helpful, as I was really overwhelmed with everything. It didn't say anywhere that I would need assistance if I already had a Brevo Account. So I was trying FOR DAYS figuring out how to make it work.
Chat GPT told me that I would need to contact the support so they can set it up for me as that seems to be something one cannot do by themselves?
Anyway, now everything works fine and my support angel Piyush was a very helpful and patient guy! Thank you!
While this app can be a quite confusing to figure out how to navigate and use, with so many different settings, the customer service is great-Harish guided me right through the process, answering all my questions and showing me how to use different feature with screenshots and screen recordings, and most of the time he was very quick with his responses. Thank you Harish.
I initially downloaded PushOwl so that I could sync my clients from Shopify with my Brevo account. While I found the interface a little confusing and had some hiccups with the installation, I can only say that their customer support is world-class.
I had a moment of panic when I thought I had deleted all of my Brevo account details, and I contacted the chat support for help. The agent, Sowbagya, carefully walked me through the process of linking my new accounts and showed me where all of the missing data was. She was kind, thorough, and patient. I went from sheer panic to feeling like I was in the best hands possible in just moments.
If every company had people like this, we'd get a lot more done and be a lot happier. Five star service!