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The app has been solid so far, quick responses, fairly intuitive to configure. Most important is the vendor support. These guys are "5 star" quality on that front. Great price points to help emerging startup businesses. Excellent option if you're looking for a solid AI chatbot to manage your customer engagements through the site 7x24.
I have been using Relish AI for my shopify store for about a year now and so far it has been great. The team at Relish AI are super active and responsive and have supported a lot in the process of setting up app and getting issues fixed.
Would definitely recommend this app.
We're in the implementation phase, and the experience has been great so far! The onboarding was smooth, and the support team is super helpful. We’re excited to launch and see how it enhances customer engagement!
With the evolution of AI, it's imperative that E-commerce stores adapt and use it in tandem with their existing support channels to optimize the customer support experience. After looking for several chat AI partners, we settled on Relish because of their capability, responsiveness, and cost. Being a Relish client now for almost a year, I am happy with their services and the AI touch they add to our website. We are able to deflect many common questions through our chat in a seamless conversation flow. The support staff is incredibly responsive, helpful and proactive. Anytime that we need an adjustment made, they action it very quickly. If they do not support the capability, they find a way to implement it. I highly recommend giving them a try. Thank you Relish team!
I love using this app! It has definitely helped lighten our customer service load as a lot of the questions are automatically answered with this app. The support is outstanding! Ashoka and Roop have gone beyond to make sure that we have everything we need to us this app to it's full potential. They keep coming out with new features to make the app even better- definitely give this try!
I will say that using AI for customer service was something our company was concerned about trying. We tried a few other services and were not happy. Relish has been a great experience. They help set you up for success and will actually follow up if you have questions or concerns. Their staff has helped us optimize our account on a monthly basis which is invaluable. Our contact, Kritika, really cares and has exceeded our expectations. With service like this, why would we go anywhere else. You won't be disappointed with Relish AI.
This is one of our best programs that increase conversions and has helped our sales grow by double digits each month! Not only a must needed app for any supplement site, but one of the best customer service organizations that we work with. They took the time to learn our business....they really care about our success...and they go beyond the call of duty on a regular basis.
I recently had the pleasure of using the Relish AI Shopify app and I must say, it's an absolute game changer! The ability to automate sales and customer support with an AI chatbot has truly made a difference in my business. I've seen a significant increase in sales and customer satisfaction since implementing Relish AI.
One thing that really stood out to me was the level of customization that Relish AI offers. The responses are customizable based on the type of page, which really helps to ensure that customers are receiving the most relevant and helpful information possible.
But what really made my experience with Relish AI stand out was the amazing customer support team. Kritika and Rupa were absolutely fantastic! They went above and beyond to help me with any questions or concerns I had, and their expertise and professionalism were truly impressive.
Overall, I can't recommend Relish AI enough. It's a must-have app for any Shopify store owner who wants to streamline their sales and customer support processes while providing an exceptional customer experience. Thank you, Kritika and Rupa
Relish AI is great! It has an option where we can input different variation of questions and it's easy to use. Kritika, the person who's assisting us is very nice and she's reaching out to us from time to time to check if we need help or if we have any questions about the system.
This app is great for communicating with customers. It's easy to add extra questions and answers, and easy to analyse the conversations.