AfterShip Returns & Exchanges
Galerij met uitgelichte afbeeldingen
Geautomatiseerde retouroplossing voor merken om tijd te besparen en inkomsten uit retouren terug te winnen
Bied een naadloze retourervaring, verbeter klanttevredenheid, bespaar tijd en win inkomsten terug met een geautomatiseerde retouroplossing. Win verloren inkomsten terug door klanten aan te moedigen om te ruilen in plaats van te retourneren. Verhoog de efficiëntie door automatiseringsregels in te stellen, retouren te beheren en inzichten te monitoren in één portaal. Verminder klantenangst met merkeigen retourpagina's en geautomatiseerde e-mailupdates. Beheer vervoerders efficiënt en reageer snel met regionale retourroutes en vervoerdersgegevens.
- Zelfbedieningsretourpagina en e-mailmeldingen om klantenangst te verminderen
- Slimme retourregels zoals retourtermijn en niet-retourneerbare artikelen om retouren te verminderen
- Flexibele opties voor terugbetaling en omruiling om klanten te verrassen en inkomsten te herstellen
- Automatiseringsregels zoals automatische terugbetaling en automatisch herbevoorraden om handmatig werk te verminderen
- Vervoerder- en magazijninstellingen voor snelle en goedkope pakketretour en herbevoorrading
Bevat automatisch vertaalde tekst
- Hoogtepunten
- Werkt met de nieuwste thema's
Talen
Engels, Duits, Frans, Spaans, en Italiaans
Deze app is niet vertaald in het Nederlands
Werkt met
- Shopify POS
- Shopify Flow
- UPS
- FedEx
- USPS
- Canada Post
- Gorgias
Categorieën
Retouropties
Prijs
Free
Gratis te installeren
3 retouren per maand
- Retourbeheerportaal
- Merkeigen retourpagina
- E-mailmeldingen
- Basis retourtermijn en redenen
- Handmatige goedkeuringen en labeluploads
Essentials
$23 /maand
of $228/jaar en bespaar 17%
60 retouren per maand, €0,50 per extra retour
- Alle Free functies
- In-app automatische labels
- Merkeigen retourpagina
- E-mailmeldingen
- Basis terugbetalingen en omruilingen
- Basis routeringsregels
Pro
$59 /maand
of $588/jaar en bespaar 17%
100 retouren per maand, €0,50 per extra retour
- Alle Essentials functies
- Automatische goedkeuring van retouren
- In-app retourtracking
- Terugbetaling naar winkeltegoed
- Retourmethoden
- Geschiktheidsregels
Premium
$239 /maand
of $2,388/jaar en bespaar 17%
200 retouren per maand, €1 per extra retour
- Alle Pro functies
- Automatisering op basis van verzendstatus
- Ingebouwde retourpagina
- Omruilen voor andere artikelen
- Omruilen in winkel
- Vooraf gebouwde integraties
Bevat automatisch vertaalde tekst
Alle betalingen worden in USD gefactureerd. Terugkerende en op gebruik gebaseerde kosten worden om de 30 dagen gefactureerd. Alle prijsopties
Recensies (1.287)
We tried onboarding with Loop and AfterShip at the same time, and AfterShip offered the better customer support and out-the-box functionality by far. So many great features and a very competitive price.
Setup was pretty complex but support helped us out all the way through.
After 2 weeks of tweaking, we are happy with the finished product.
Told us it could do certain features, kept telling us it's possible and we kept trying to make it work. Finally they spent time with their team and realised they were giving us the wrong information.
Wasted our time and energy.
Thank you for sharing your feedback, and we appreciate you taking the time to share the details with us.
We have reviewed the conversation at our end, and the functionality that you’re looking for is partially being fulfilled by the Return app. We always try to improve our app based on the feedback received from our valued customers. We would like you to continue using AfterShip and build a long-lasting relationship.
Please feel free to contact us if you have any questions.
Regards,
Team AfterShip
The the way users are managed is unfair and broken. Why do I need to pay for additional seats on top of the per-return rate.
Avoid.
Hello Blundstone UK Team,
I understand how you feel; however, our role-based user management is standard practice across SaaS applications worldwide.
This provides a better way to manage a Small to Large business without needing to share the same Admin credentials with everyone in your team to access AfterShip.
You can continue to use AfterShip with a single owner account and not opt for additional seats if you prefer, and this is the reason we have the Member seats as an optional add-on to allow merchants to scale up as per their business requirements.
We'll consider it as feedback and see how we can incorporate member seats in existing subscriptions. If you have any more suggestions, please visit our Ideas Portal.
Regards,
Shafiq Alam
Team AfterShip
This app is very expensive. $400 per month if you want the app to be usable. We cannot use this app for this reason. We reached out on chat with no response. We are choosing a new app
Hello Team GoKart,
We’re sorry to hear that our pricing doesn’t align with your needs and that budget considerations are important.
Many of our customers are happily using the AfterShip Essentials 60 monthly plan for $23 and we'd recommend you go for that option since only for 1-3 returns monthly.
More return routing & zones are available on our higher plans considering that merchants who have higher returns will comparatively require more options to manage their returns.
Our records show that our team responded promptly to your inquiry with the correct details as you requested and also emailed you the transcript of the conversation, which you will find in your registered email inbox.
We are open to feedback and encourage it so that we can improve our support and services. We'd also want our customers to share unbiased details to help us help you better.
We've also sent you an email as a follow-up in case you need clarity on any AfterShip Returns plan or features.
Regards,
Shafiq Alam
Ondersteuning
App-ondersteuning aangeboden door AfterShip.
Hulpbronnen
Ontwikkelaar
Geïntroduceerd
28 februari 2017
Uitgelicht in
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