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***BEWARE*** Order Printer DOES NOT print the orders in correct sequence. This is a known issue that we have worked through with Shopify and Order Printer Support. However, they refuse to fix the issue.
Because of this, your Packing Slips will print out of sequence. This is obviously a terrible problem because your slips will get matched up with incorrect shipping labels and your products will ship to the incorrect address. When it happens to one order, it necessarily impacts another order as well.
It has wreaked havoc on us and we've tried out best over many weeks to get Shopify to correct this issue, but they won't. They know it's a problem too, which makes it even more frustrating.
Not happy with the app today. Something changed or was updated. I selected 5 orders to print from the orders page and I can only get it to print one at a time. To get all 5 to print, you have to go through the app versus printing from your order page. I suspect I will be sourcing a new app in the coming days.
Overall good app, just one key note: add a Vendor field, along side existing fields - when working with many suppliers, would be easier that 1st column is Vendor, so all products that need to be bought from the same supplier, are grouped in Pick List Template.
For example, I start my morning with printing out what needs to be bought, like this:
Vendor1 (Products 1, 2, 3,....)
Vendor2 (Products 1, 2, 3,....)
....
Vendor 5 (products 1, 2, 3,...)
This way I can faster send to them my planned order list and easily compare what I have in stock already vs. what needs to be bought (is out of stock)
We have been using the Order Printer app for the past four years without any issues, but recently, we encountered a major problem—the printing functionality has disappeared from the Shopify POS. This has significantly disrupted our workflow, as we rely on the app for order processing.
Upon reaching out for a solution, I was advised to use a paid app, which is overpriced for something that has always been available for free.
I've been using this app for many years. The new iteration does take a lot of adjusting to but fortunately the devs left up a version they called the 'legacy' version which I used until feeling comfortable going to the new version. The new form for the packing slip is really good which is why I rate this app 4 stars. I do kind of prefer the look of the legacy invoice but the new one is just fine.
A very, very useful and convenient application. Great flexibility. I can create anything I need to print using ChatGPT. And it’s easy and simple. Huge thanks to the developers for this application. It’s impossible to do without it!
We organize and pack our orders by geographical zones. For instance, all West zone orders are grouped together for the logistics team assigned to the West region.
Because of this, when we print packing slips in the Shopify Order Printer App, the orders won’t appear in chronological or sequential order. Previously, we could select and print multiple packing slips at once. Now, we’re forced to print them one by one, which is incredibly inefficient.
With several hundred orders a day, this new process easily eats up 1–2 hours just on printing. Shopify quietly removed this feature overnight and brushed off our feedback with a vague “we are listening to your feedback, and we will definitely pass it along to them” without any clear timeline or commitment. The advice is to print packing slip for one order at one time, for now.
It's ridiculously frustrating and feels like a step backward.
Lacking. Downloaded this app because my customer requested an invoice after their order shipped so their accounting department could see it was paid. Order Printer's invoice feature allowed me to do this but it didn't show the customer's payment method nor the bill date which were the most important things.
As others have said, the app is really lacking. The rollout was bad, as usualy for Shopify.
Admittedly many of the issues people have with the app are actually issues with what Liquid variables exist and not the app itself, but the app could have at least tried to fill in some of the gaps.
They also disabled the < javascript > and < script > tags, so we can't even use javascript to try and bridge some of the functionality gaps present in Liquid! The legacy app supported it, why not the new one?
The 64kb limit is ridiculous. What is this, the 80s?
Support says it's an SQL limitation. Nonsense. SQL has multiple different storage types for text data. Shopify has chosen to continue using the regular TEXT type which has a size limit of 64kb.
They created this new app so they could move to a new "tech stack". There was nothing stopping them from moving to use MEDIUMTEXT as the storage type for order templates. MEDIUMTEXT has a 16 megabyte size limit.
Don't say they are concerned about data storage. The absolute disaster mess that is the Image Library proves they don't care about how much they are storing. Otherwise they wouldn't duplicate all images attached to products created by CSV upload. My library over 10k duplicate images because of their nonsense.
Let us have larger templates. It is the least you can do.
I just installed the app and it works great! I'm able to print a list of orders to fulfill using a custom template , exactly what I was looking for. It really helps me double-check everything after packing and before printing the UPS label. Great job, Shopify!