Smile: Loyalty Rewards Program
スピード、使いやすさ、マーチャントのメリットに関して、Shopifyの最高品質基準を満たしています
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Great platform that has given our customers a great buying experience and encourages repeat orders. The Support was very quick at assisting me with a query. Would recommend :)
Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏
We used the Smile Rewards app for about 4 years and it does what it says. No complaining about that. In these 4 years we hade some steep price hikes releated to what each abo tier can do. Initially the free tier had no order limits. You got less possibilities, but you did not pay. Then the next tier was 29 Dollars if I remember right. Now it's 49 Dollars with a limit of 500 monthly orders and if you overstep by 1 order you aren't able to access your clients data anymore. The only way is to pay the next tier (199 Dollar, great scaling btw) or to wait the next month and hope the order quantity goes down again. We found a great alternative with less money and more features.
Thanks for taking the time to leave us feedback and help us make Smile better. We have reached out to you personally via email to help you with this.
Smile: Loyalty Rewards Program is great overall. What stood out the most was the support from customer care. They were responsive, friendly, and genuinely helpful whenever I had questions or needed assistance.
Thank you for this kind review! We are so happy to hear our team were able to support you in a way you felt appreciated.
So helpful with my customer service request! The app has been wonderful. Been using it for about 6 years. Thanks Smile!
Thanks for leaving us a 5-star review! 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
- Smile Team ✨
Jaded and Angie have been a great help in implementing this feature on our webshop. I find this app excellent—the customization is optimal, allowing for well branded pop-ups and effective loyalty program triggers. I highly recommend it.
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions or need any assistance 🙂
- Smile Team ✨
Excellent customer service from Andrea - fixed my problem right away!
Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂
I've had some questions about the app and always get a quick and efficient answer from customer service (Lisa most recently).
Thank you for taking the time to leave us this 5-star review! We're so glad that we could help ☺️
- Smile Team ✨
Very helpful response from Lynn when I had an issue with segmenting/flows for one of our loyalty tiers
Very quick to respond and help me get to the bottom of my issue!
Thanks for your help Lynn!!
We really appreciate your review - thanks! :)
Great customer service. Erin answered all of my questions- with patience and care. So happy we are using Smile!
Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with Erin 🤩
Don't hesitate to reach out in the future if you ever need anything!
- Smile Team ✨
Smile.io is working much better than our previous loyalty app and the response from team has been great. Thank You!
Thank you so much for taking the time to leave this review! We really appreciate it 💖
- Jade & The Smile Team ✨