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5 start for products and print
2 stars for app and website
Hello Dajlig,
Thank you for taking the time to leave a review! We’re really happy to hear that you're satisfied with the products and print quality.
At the same time, we're sorry to hear that your experience with the app and website hasn't been as smooth. We understand how frustrating that can be and want you to know that we're actively working on making improvements to both usability and performance.
Your feedback is incredibly helpful as we continue to evolve our app. If there’s anything specific you’d like to share feel free to contact our customer support.
Thank you!
Sabrina
Integration Manager
Spreadconnect Team
In Zusammenspiel mit Shopify funktioniert die App prima. Einiges Manko aus meiner Sicht: Wenn ich ein angelegtes Produkt nochmals über die App bearbeite, erscheinen bspw. wieder die alten Produkttitel.
Hallo Dartdogs,
vielen Dank, dass du dir die Zeit genommen hast, uns eine Bewertung zu hinterlassen! Wir freuen uns, dass die App in Zusammenspiel mit Shopify gut funktioniert. Dein Feedback ist uns sehr wichtig, und wir verstehen, dass eine reibungslose Datensynchronisierung essenziell ist.
Das von dir beschriebene Problem mit den Produkttiteln möchten wir gerne näher untersuchen. Daher habe ich dich per E-Mail kontaktiert und würde mich über eine Rückmeldung freuen. Unser Support-Team steht dir jederzeit zur Verfügung.
Liebe Grüße
Sabrina
Integration Manager
Spreadconnect Team
Spreadconnect is one of the best apps I've used for on demand printing. The ability to allow customers to design their own t-shirts using the Customizer, is clutch!!
Hi Bargain Casual Wear,
Thank you so much for taking the time to leave us a review! We're thrilled to hear that our service meets your business needs and that you're finding the customizer feature valueable.
If you have any further questions, please don't hesitate to reach out to us. Thanks again!
Best regards,
Sabrina
Integration Manager
Spreadconnect Team
Ganz OK und einfach zu bedienen.
Was ich mir wünschen würde, wäre wie beim normalen Spreadshirt, dass man ein design gleich für mehrere Produkte generieren kann und nicht jedes einzeln erstellen muss. Das würde enorm viel Zeit sparen.
Hallo HW-Shirts,
vielen Dank für dein Feedback! Wir freuen uns, dass du die Benutzerfreundlichkeit unserer App schätzt. Wir verstehen, dass ein Feature zur Bulk-Bearbeitung bei der Produkterstellung hilfreich wäre. Dein Feedback ist für uns sehr wertvoll, und wir werden es bei zukünftigen Feature-Entscheidungen berücksichtigen.
Bei weiteren Fragen oder Anliegen wende dich gerne an unseren Kundenservice.
Liebe Grüße
Sabrina
Integration Manager
Spreadconnect Team
Sehr einfache Bedienung und Integration in den eigenen Onlineshop. Top, dass auch gleich Mock-Ups generiert werden.
Großes Manko: Es sollten mehr Produkte, Accessoires,... verfügbar sein. Die Auswahl ist doch sehr eingeschränkt.
Hallo motorradland-austria,
vielen Dank für das positive Feedback! Wir freuen uns sehr, dass die angebotenen Integrationen leicht zu bedienen sind.
Unser Assortment-Team arbeitet stetig an der Erweiterung unseres Sortiments, das in der nächsten Zeit in unserer App verfügbar sein wird.
Bei weiteren Fragen oder Anregungen freut sich unser Customer Service jederzeit über die Kontaktaufnahme.
Liebe Grüße,
Sabrina
SPOD Team
Integration Manager
I do love the services so far.
The integration was basically nothing.
COGs are good... could be a little lower but overall I'm happy with their services..
The turn around time from order created to shipment sent out is definitely great and as advertised. It's very rare that a delivery takes longer than 48 hours.
My only gripe so far is that I am having some trouble with the customizer and the turn around time on resolution is EXTREMELY slow and any communication on the updates (if any) don't exist.
I love SPOD. Over the last 4 years, I only had one printing flaw, which I was refunded. Otherwise, it's been a great partnership. Moreover, the manufacturing warehouse is in the same city that I am in, so turnaround time for the brand is AWESOME.
I'm looking forward to more years to come with SPOD
Hi Teddy Blaze,
Thank you so much for your review!
We're delighted to hear about your excellent experience with SPOD over the past four years. It's great to hear that our turnaround times and local manufacturing have been beneficial for your business. If you need anything at all, please don’t hesitate to let us know. Looking forward to many more years together!
Thanks,
Sabrina
SPOD Team
Integration Manager
I use this app all the time. The production has slowed considerably within the last month. Almost two weeks for one item. I use to brag about having the fastest turn around with the cheapest prices at my store. I can no longer talk that game anymore. Also the site doesn't always let you upload when designing and it cost me money with customers. A lot of glitches. I am going to have to work with another vendor as I do not have time for SPOD's site maintenance.
2/3/2024
Since our last review, SPOD has become one of my favorite drop shipping apps! Especially now that you guys have added DTF to t-shirts and hoodies. However if you guys are going to make us chose Bella+Canvas to get the DTF prints, then you guys should offer way more colors. That 3001 version comes in all kinds of colors but we are only limited to 6 and sizes stop at 3X. Also that shirt should be a little cheaper by maybe $1.50-$2.00. I love the DTF, flex, and velvety flex, but I stay away from the DTG or digital direct. Those prints last maybe 5 washes then they start to peal, flake, etc. You guys should get rid of that process all together and open DTF up to be added to other garments that offer more colors then you'd be Top Dog! It also would be nice to be able to use our own designs on sleeves and hoods.
Overall, I LOVE YOU GUYS. My number 1 app for Drop Shipping. Thank you for the items you got out to my customers over the Christmas Holiday! Looking forward to your improvements.
Hi ReCet Store Online,
Thank you for your review.
We recently were facing a backlog for productions, which has been resolved within a week. We are back to normal turnaround time.
Can you send us some examples of the glitches you are facing? We take that kind of feedback seriously. Just send our support team some examples so that we can fix them as soon as possible.
Thank you again
Sincerely
Your SPOD Team
We've been using SPOD since we opened the online store 2 years ago. We've had it all happen so here are our experiences. One of our orders was sent out a couple sizes too large, sent pics and the order info to SPOD and they corrected it by sending the correct size. However that same order was then lost or stolen by usps (not surprising). We then ordered a few products and personally delivered that order one state away. A few of the prints look to be low quality but nothing substantial. Placement used to be an issue as it was such a small area but has since gotten better! Pricing isn't ideal on some items but we've managed to weed out products that shrink or lose color and have found some quality products for a decent price. As a previous review mentioned, the shipping isn't helping any store make money right now. Overall It is an easy app to use, just be selective on your products and read those reviews as well. Consistency is key SPOD.
Hi Dktw Clothing,
Thank you for this detailed review and for working with us over the past 2 years. Feedbacks like yours are really important to us, and help us improve.
I will make sure that what you described about our print quality, placement, and shipping pricing structure is taken into consideration by the responsible teams.
Great to have you on board!
Sincerely,
Your Spod Team
Great so far. I waited on a phone call for 15 minutes before a recording telling me no-one was available and the mailbox was full. However it was very easy to setup first item for design.
Julian
Hello Julian,
Thank you for taking the time to review our app and services, although I'm sorry you couldn't reach us over the phone. We've got a lot of calls and mails incoming at the moment and are trying to tackle that, but we will also look into the matter of the mailbox, thank you for letting us know.