TikTok

TikTok has been amazing for reaching new customers and building a real connection with my audience. it is helped my store grow faster than i expected .

I am having a lot of product sync issues and cannot get support from tiktok. When listing new products on shopify they will not compile to the sync list and there is no sync new products tab like there is in the help videos.

My variants will not map correctly. Anytime I manually map, if any updates happen to the product, it will create an orphan product and break the mapping.

I have tried working with their support and had it escalated only for the ticket to be closed without any help. When I opened another help ticket, it was immediately closed again.

It's was easy setup. Alot of options is great but for some people it can be overwhelming and hard to figured out everything. Especially with all these different accounts. It can be confusing. And if you think about it, most people trying to use it are everyday people who are most likely beginners. I think it would be a cool idea to make a quick cheat sheet with an overview with visuals to help explain the overall process and how it is all linked together. Alot of people learn by visuals and hands on...that's all just a thought. Thank you.

I work in I.T. full time and I can't figure out this stupid app. First once I connected my Shopify to Tiktok it started trying to sync my whole product list. I had no say what so ever. So of course you start getting sync errors when it's trying to add over 1000 items at once without you even setting anything up. So after handling that I created a template to test out. Created it and then its not even an option when trying to sync a product. I can see them in templates setting, but nothing shows up when editing the products. Now I can't even add a product without receiving some type of error, and no customer service whatsoever.

O aplicativo chegou para somar! É fácil de acessar e de usar, o que facilita muito para quem está começando ou quer expandir seus negócios. Além disso, a interface do TikTok Seller Brasil está muito intuitiva e prática, o que ajuda a agilizar as vendas e criar oportunidades. Até agora estou gostando bastante e, com certeza, espero por muitas parcerias incríveis daqui pra frente!

It was difficult to navigate at first. I don't understand why the seller center and business center is not connected. They are not easy to find. Overall the rest of the set up was easy.

A pointless app. TikTok will not import the order name or address into Shopify. The only way you can ship an order it to use their own seller center, and you still cannot obtain the order information UNTIL you ship it. Tiktok is trying to monopolize using their own shipping services if you sell on Tiktok. You cannot use any other form of shipping. DELETING.

This app was straightforward to set up and helped me capture more sign-ups from TikTok traffic. The customization options are good, and it integrates smoothly with Shopify. I especially liked how I could add a discount offer after sign-up to boost conversions.If you want a simple way to grow your email list, especially from social media like TikTok, this app works well. It’s mobile-friendly and doesn’t overwhelm visitors with too many fields. A little more flexibility in styling would be nice, but overall it’s solid.

Tik Tok advertising has been able to increase my conversion rate, the reach is very good