TikTok

wish there were more help setting up drop-shipping return and shipping info for the products

Its okay. There's a lot of steps and repeating the same information so many times in so many different places. It takes days for approvals and requests. It's been a frustrating experience. I'm not an idiot either.

its a lot of changes daily, i cant keep up

Product and template synchronization could be improved. Repeated updates, such as applying category templates, have been unfortunately necessary. Additionally, I've noticed that some TikTok discounts cannot be paused or stopped, even though these features are available. I attempted to update a percentage-based discount, but was unsuccessful and had to wait for it to expire. My contact with customer support was unproductive.

I dont want to say, that it was hard. I'm also taking an online course so it took me some time to get it right

Took me half day of time and couple days to get this set up. Some products still not locked into the correct category

Des petites galères quand même dans le paramètrage et des trucs pas très logiques mais bon

I highly recommend the app itself but take care that when seeking information or using the help center that is the only place I see that makes this app almost pointless, I have bee seeking help with a particular issue going on 3 weeks now sending message after message and yet my issue isn't any where close to becoming resolved I have now began to seek out help via youtube university or I will reach out to other users because tiktok shop helpers are of NO HELP! However this app is helpful if you are trying to blend your inventory to sell on tiktok. So far that is the only thing I can say about this app currently.

It seems easy to set up at first, but my store does not migrate to TikTok as it should. It has been asking me about a warehouse (there is no other warehouse, so not sure what other information it needs). As to the store, it is not functional. It basically is requesting that I recreate my store item by item and repost it into TikTok (they call it "syncing", but I am actually having to go item by item, putting a new picture, updating information...basically recreating my store all over again. The idea is good, but needs work. I was hoping to deploy this sooner. I will update my feedback when the app is more user-friendly.

I had to use a youtube video