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I recently purchased additional credits for the Hextom Translate My Store app, and while the credits didn’t show up in my account immediately, the support team responded quickly and resolved the issue very efficiently. Frank was incredibly helpful, kept me informed throughout, and made sure everything was sorted fast. The app itself is also very intuitive and a huge help for multilingual stores. Highly recommended!
I just want to say a big thank you to Lenard D for the amazing support! He was patient, professional, and very clear with his explanations. He helped me resolve several issues step by step, and everything is working perfectly now. Really appreciate the great customer service — 5 stars!
Excellent support, quick response and always ready to help in any situation.
Great tool, good price e amazing support team
It can be a little buggy and not that easy to grasp all the features at first. But the support team is always there to help fix issues. Tried other translation apps and this one is the best. Does what you expect, and for a fair price.
The app is straightforward to use and includes all the necessary features for our website. It functions efficiently and meets our needs well.
Mi trovo abbastanza bene con questa applicazione. Devo anche ammettere che comunque il costo è importante e che quindi potrebbe essere migliorata. Comunque funziona abbastanza bene.
Invece per quanto concerne il servizio di assistenza, devo dire che funziona molto bene, ho avuto qualche problema dopo aver acquistato dei crediti di traduzioni, non si sono caricate, ho scritto prima nella loro chat e poi via mail, la persona che mi ha seguito è stata cordiale gentile ed ha saputo risolvere il problema tra il sabato e la domenica. Quindi ottimo servizio. Continuerò a lavorare con loro.
I would definitely recommend this app! They are very helpful and patient with me every time no matter what problem I have.
Support was really patient and explained everything. App seems easy to manage and has a lot of features.
Super Support, immer schnelle Antworten, sobald was adaptiert werden muss. Weiter so!