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Outstanding customer service. Has saved us hundreds of hours of time calculating entries and made us $X,XXX,XXX+! Can't say enough good things about this company and their software and staff!
Love this app and love their customer support. Have run dozens of contests and has helped me increase my list and engage my audience. Highly recommend. Super easy to use and their chat is so helpful
Easy process to import into Shopify. Their support is timely and very helpful! Highly recommended!
ViralSweep has been great to work with for our first ever sweepstakes! Their customer service is very quick and helpful. We have been very happy with all of the capabilities this app has to offer and are excited to run more in the future!
In the world of very complex giveaway tracking VS makes it very easy to package up your giveaway. From entires, to edits you can do it all. Our connection to Shopify was handled by their professional team and they worked with us every step of the way. There are some learning curves but it doesn't take long and they will help each and every time. We will continue to use them again and again.
We use Viral Sweep for all of our giveaways. We stack it with Shopify, Shogun, and Klaviyo. Their customer service is the best I've seen out there and ever experienced. They always resolve issues and help make your campaigns run seamless!
What a stack!! Really appreciate you calling out our customer service, we take a lot of pride in it. Cheers!
Our experience with Viralsweep has been great! We’ve got more than what we needed. We had a big giveaway and it got more than 10K entries. All process was on our side and on customer side were great. Our communication with the customer support team was also excellent!
Wow, that's awesome - congrats! So glad you've had such a positive experience. Thanks for your review.
Stay away from this app. You can't even export the contacts one by one unless you want to upgrade to a 300+ a month plan. Plenty of other options out there that works best for small companies.
Thank you for your feedback. We appreciate you sharing your thoughts. The import function is available on our Premium plan, which has been in place since the beginning. We designed this tier to support businesses with more advanced needs, while offering a range of other features at different price points.
If you're on a lower plan, we'd be happy to assist with importing contacts for you once or twice as a courtesy. We’re always looking for ways to improve and value your input. We hope to have you try us out again in the future and offer live chat and email support for any questions you may have.
The support team is hands down the best. They are very good at what they do
An amazing app which our business couldn't live without. I don't have much knowledge in coding but Aldin went above and beyond to simplify it enough for me to understand. He was patient and waited on chat for me until I had sorted it. Thank you very very much!
Thank you for taking the time to review our app. Great to hear that ViralSweep can help you successfully run giveaways and that our specialist Aldin was able to help you above and beyond.