評論 (4,861)

整體評分
4.8
各級評分數量
  • 92% 的評分為 5 顆星
  • 3% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 3% 的評分為 1 顆星
2025年5月20日

We ran into an integration issue during setup, and Jeffrey M from the support team was incredibly responsive and helpful. They walked us through the problem step by step and made sure everything was working smoothly. It’s clear they genuinely care about their users’ success.

Highly recommend Yotpo to any eCommerce business looking for a reliable review solution backed by excellent support.

BulbAmerica
美國
使用應用程式 10年多
2025年5月21日

I had trouble getting my reviews to show on my website, and I reached out to customer support. Vien reached out and was able to resolved the issue quickly, and right before my brand relauch! I was very pleased with the result and how fast I recieved an answer.

Black & Bilingual
美國
使用應用程式 7年多
2025年4月17日

Amazing Support Experience!

We accidentally imported special characters into our review content and couldn’t figure out how to remove them. Warren P from the Yotpo support team was incredibly quick and efficient in resolving the issue. He immediately understood the problem and provided a solution that worked perfectly. Super helpful, professional, and fast — exactly the kind of support you hope for. Thanks so much, Warren!

Pharmaxa Labs
美國
使用應用程式 1年多
2025年4月12日

I appreciate the quick and comprehensive customer support available at Yotpo! Their availability to rapidly resolve time sensitive issues, resolve duplicates, provide 3rd party integration support, modify widgets as needed, and to migrate content quickly is so appreciated! Thanks most recently to Raney S for her quick assistance over chat!

The Luxe Lens
美國
使用應用程式 5年多
2025年4月2日

I had some issues with my Yotpo integration, and Mr. Arven was incredibly helpful in resolving them. He demonstrated good knowledge of the platform and quickly provided clear, effective solutions. His communication was prompt and professional, making the entire process smooth and stress-free.

Thanks to his expertise, my Yotpo integration is now working flawlessly. I highly recommend Yotpo to anyone in need of a great social reviews app!

ProteinasMedellin.com
哥倫比亞
使用應用程式 11個月
2025年3月19日

10/10 I needed some technical help with the platform and raney took the time (and patience) to explain to me in details how to figure it out. very much appreciated! he made sure I understood everything I needed to. His instructions were clear and quick which was amazing. thank you!

She's Waisted
美國
使用應用程式 3年多
Yotpo 已回覆 2025年6月10日

Thank you for your fantastic feedback! We're delighted to hear that our support team provided clear and detailed assistance, ensuring you had everything you needed to navigate the platform smoothly.

2025年5月7日

Great customer support!

We've had some minor issues and queries with Yotpo since we started using it, and whenever something comes up - the team has been really fast at replying and guiding us through fixing things.

Special thanks to Doner who escalated one of our issues quickly and was really clear and precise with steps to address it.

Shampoohotel
美國
使用應用程式 7個月
2025年4月2日

Amazing app which we've been using for a few years along with other Yotpo products. The support is quick and always solves our issues and questions! (Raney S) was very helpful and truly appreciated.

Pink Pewter
美國
使用應用程式 6年多
2025年6月11日

I recently reached out to Yotpo’s customer support with a rather intricate challenge. We operate multiple storefronts selling the same product and I needed to consolidate our reviews and product listings across all of them. From the moment I submitted my ticket, Ruzsel John Nabong was incredibly responsive.

Within minutes, Ruzsel had scheduled a quick call to walk through our setup. He took the time to understand our unique store configurations and the way each review site was currently linked. On the call he guided me step by step, showing exactly how to map product IDs across platforms and enabling a single, unified review feed for all our stores.

Thanks to Ruzsel’s proactive approach and technical expertise what I expected to be a multi day integration headache was solved in under an hour. He even followed up afterward with clear documentation and a couple of extra tips on optimizing review display widgets. If you’re looking for customer support that combines deep product knowledge with genuine care for your success you can’t go wrong with Yotpo, especially with Ruzsel on your side!

Barton Supplements
美國
使用應用程式 21天
2025年4月8日

I had a great experience working with Doner P from Yotpo Product Reviews. He was incredibly helpful and communicative throughout the entire process of getting our product catalog uploaded. Doner made sure everything was done quickly and smoothly, without any issues. His support was top-notch—efficient, professional, and very much appreciated!

CONTOUR® eStore
美國
使用應用程式 8個月

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