Reviews (7,208)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its efficiency in managing bulk orders and seamless integration with Shopify, enhancing inventory management and reducing errors. Features like automated bulk processing, supplier management, and product mapping save time and support business growth. The app also offers analytics for informed decision-making and is praised for its user-friendly interface and reliable AliExpress syncing. Responsive customer support is available through multiple channels, including live chat.
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DSers Made Dropshipping So Much Easier – Huge Thanks to Blanca Customer Support!
DSers has been a game-changer for my Shopify store. The app is incredibly efficient for managing and fulfilling AliExpress orders, and it has saved me so much time with its bulk ordering and supplier mapping features.
But the highlight of my experience has been the amazing customer support, especially Blanca. She was incredibly helpful, patient, and knowledgeable—she guided me through an issue I was stuck on and made sure everything was working perfectly before ending the chat. It's rare to find such dedicated support these days!
Thanks to DSers and Blanca, I feel much more confident running my dropshipping business. Highly recommended for anyone looking to scale their Shopify store with less stress!
Hi,
Thank you so much for your thoughtful and detailed review! We're thrilled to hear that DSers has made managing your dropshipping business more efficient and less stressful. A special thanks for recognizing Blanca — we’re so proud to have her on our support team, and it’s wonderful to know she provided the kind of dedicated, patient help we strive for every day.
If you ever need further assistance, please don’t hesitate to reach out again — we’re always here to help.
DSers Team
Big thanks to FIona from DSers for their outstanding help! Their team is incredibly supportive, responsive, and always goes the extra mile. The bulk ordering, auto-tracking, and supplier management features have saved me so much time. Highly recommended for AliExpress dropshippers!
A must-have tool with the best support team!
Hi,
Thank you so much for your amazing review! We’re thrilled to hear that Fiona and our support team were able to assist you effectively — providing responsive and above-and-beyond service is what we strive for.
If you ever need help again or have more questions, feel free to contact us anytime.
DSers Team
I've loved how seemless using DSers has been and am now equally impressed with the promptness and thoroughness of the support provided. I needed help adjusting my currency and further automating pricing in my account and Maria was so helpful and patient, taking the time to walk me through step-by-step processes with detailed screenshots and explanation. This is such a welcome surprise and helps me feel secure in my decision to use DSers for fulfilment. Highly recommended!
Hi,
Thank you so much for your thoughtful review! We’re thrilled to hear that you’ve been enjoying a seamless experience with DSers, and it’s wonderful to know that Maria was able to provide such prompt, detailed, and patient support. Our customer service team is dedicated to making sure every user feels confident and supported.
If you ever need further assistance, please don’t hesitate to reach out — we’re always here to help!
DSers Team
DSers makes dropshipping 10x easier.
The platform is reliable, and their customer support is excellent — quick responses, clear help, and real humans who know what they’re doing. I fixed an order issue in minutes thanks to their Messenger team. Highly recommend.
Hi,
Thank you for sharing your great experience! We’re so glad to hear that DSers has made dropshipping easier for you and that our support team was able to quickly assist you with your order issue. We take pride in offering reliable tools and helpful, real human support.
If you ever need anything else, feel free to reach out to us anytime.
DSers Team
Elora was absolutely incredible in helping me with my DSers account. From the moment we connected, she was professional, patient, and incredibly knowledgeable. She not only resolved my issue quickly but took the time to make sure I fully understood each step along the way. Her support went above and beyond, she turned a frustrating situation into a smooth, stress free experience. I’m so grateful for her help and can’t recommend her highly enough. DSers is lucky to have someone like her on their team!
Hi!
Thank you so much for taking the time to leave such a thoughtful review. We're thrilled to hear that Elora provided you with outstanding support — our customer service team always strives to offer patient, professional, and effective assistance.
If you ever need help again or have more questions, please feel free to reach out to us anytime!
DSers Team
Rick help me out. He quickly helped me figure out that I was linked to the wrong AliExpress account, and once I logged into the correct one, everything showed up and worked perfectly. He was super patient, clear, and stayed with me the whole way through. Thanks to them, my orders are placed and my customers are happy and thriving. 10/10 support!
Hi,
Thank you for your amazing feedback! We’re thrilled to hear that Rick provided such great support and helped resolve the issue quickly and effectively. It’s great to know your orders are now placed and your customers are happy!
If you ever need further assistance, don’t hesitate to reach out.
DSers Team
I had an urgent ordering issue involving a customer in Japan, where the shipping address needed to be corrected quickly. Zico stepped in right away and resolved the problem in an instant. His attention to detail and fast response not only saved the order but also kept the customer happy. Super reliable and efficient—Zico is a true professional and a huge help to my business!
Hi,
Thank you so much for leaving such a thoughtful review! We're thrilled to hear that Zico was able to step in quickly and resolve your issue—our customer service team takes great pride in providing fast, reliable support to keep your business running smoothly.
If you ever need help again, please don’t hesitate to reach out. We’re always here for you!
DSers Team
I just started using DSers for my dropshipping fulfillment. I initially had some things set up incorrectly and reached out to DSer support for help. Esfania responded right away and helped me quickly determine the issue and solve it. I couldn't be more happy with their service!
Hi,
Thank you so much for leaving a review! We're thrilled to hear that Esfania was able to help you resolve your issue quickly and efficiently. Our customer service team works hard to ensure that every question is answered and every problem is solved promptly, so we're really glad to hear that you had such a positive experience.
If you ever need further assistance or have any more questions, feel free to reach out. We're always here to help!
DSers Team
Excellent and quick customer service. Got a super fast reply when I reached out for help on my first order. I received step by step instructions and resolved the issue right away, as well as walking me step by step on how to resolve! I feel more confident now on how to handle upcoming orders!
Hi,
Thank you so much for your kind review! We're thrilled to hear our customer service team was able to assist you quickly and guide you step by step through your first order. It's great to know you’re feeling more confident moving forward!
If you ever need more help or have questions down the line, don’t hesitate to reach out — we’re always here for you.
DSers Team
I've been using DSers for a few months now and I'm really impressed! The platform is fast, intuitive, and delivers exactly what it promises. Today, I needed to contact the support team and was very well assisted — they were extremely clear and objective, answering all my questions quickly and efficiently. Congratulations to the team for the excellent work!
Hi,
Thank you so much for your thoughtful review! We're delighted to hear that you’ve been enjoying your experience with DSers and that our support team was able to assist you clearly and efficiently. Our customer service team works hard to ensure every user feels supported and confident using the platform.
If you ever have more questions or need assistance in the future, feel free to reach out to us anytime.
DSers Team