Reviews (7,299)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for streamlining dropshipping, highlighting its bulk order processing and efficient supplier management. Its user-friendly interface and Shopify integration facilitate product importation and order placement, while features like product mapping and variant separation improve store organization. The app automates order fulfillment and inventory updates, saving time and effort. Merchants also appreciate the responsive customer support and valuable analytics for informed decision-making.

June 2, 2025

Absolutely Amazing! Highly Recommend!

This app exceeded all my expectations. It’s fast, user-friendly, and incredibly well-designed. Every feature works flawlessly, and it genuinely makes my life easier. I’ve tried a lot of similar apps, but this one stands out for its reliability and attention to detail. The developers clearly put a lot of thought and care into the experience.
Support is responsive and helpful, and updates keep making it even better. I rarely leave reviews, but this one truly deserves it, and the support are amazing so great so helpful and kind Five stars all the way!

NeoSips
Saudi Arabia
4 months using the app
DSers replied June 4, 2025

Hi,

Thank you so much for your amazing review! We're thrilled to hear that you're enjoying the app and found our customer support team to be helpful, responsive, and kind. It means a lot to us to know that the work we put in is making a real difference for you.

If you ever need assistance again, feel free to reach out — we’re always here to help!

DSers Team

May 8, 2025

It was late at night, and I needed to fulfill an order from my TikTok Shop. I felt hopeless trying to research how to do this. Sandy from the DSers team answered my chat. She was amazing! She was very patient, sending several screenshots and detailed instructions. She provided valuable information about TikTok Shop that no one else shared with me. I am truly grateful !

WoofsNGiggles.com
United States
Over 2 years using the app
DSers replied May 13, 2025

Hi,
Thank you so much for taking the time to leave such a kind review! We're thrilled to hear that Sandy was able to assist you effectively, especially during a late-night rush. She’s truly a valued part of our team, and we’re glad she could help you fulfill your order and provide helpful insights into TikTok Shop.

Should you need any further help or guidance in the future, don’t hesitate to reach out — we’re always here for you!

DSers Team

May 26, 2025

I recently faced an issue with my OZ dropshipping store where all my products were showing "sold out" despite having inventory. Rfimp from DSERS support was incredibly helpful in resolving this issue.

What impressed me most was their:

Quick response time and attentiveness to my specific problem
Clear explanation of what was causing the inventory display issue
Step-by-step guidance through the solution process
Follow-up to ensure everything was working properly
Thanks to their assistance, my store is now properly displaying product availability, which is crucial for my business strategy

OZ Store
United States
3 months using the app
DSers replied May 28, 2025

Hi,

Thank you so much for sharing your experience! We're glad to hear that Rfimp was able to assist you effectively and ensure your store's inventory displayed correctly. Our customer service team is dedicated to providing fast, clear, and personalized support to keep your business running smoothly.

If you ever need help again, feel free to reach out anytime — we’re always here for you.

DSers Team

March 21, 2025

⭐ 5 Stars ⭐

"I had an amazing experience with Frankie! They were incredibly knowledgeable and patient, answering all my questions about my Shopify stores. Frankie guided me through the best way to manage and combine my stores, making everything so much clearer and easier to handle. Their expertise and friendly approach made the whole process stress-free. I truly appreciate their help and would highly recommend their support to anyone needing Shopify assistance!"

Mayas Veil
Australia
Almost 3 years using the app
DSers replied March 24, 2025

Hi,

Thank you for your amazing feedback! We’re so happy to hear that Frankie provided you with knowledgeable and patient support, making your Shopify store management easier and stress-free. Our team is always here to help!

If you ever need further assistance, don’t hesitate to reach out again.

DSers Team

March 31, 2025

As a customer for 3 years, I am very pleased with this service. It is easy to set up and with the Chrome extension, even easier to import products. The extension basically places orders for you to confirm with Aliexpress. I wish the chat feature was not connected to Facebook and instead was it’s own DSers platform however, my issue with Free Shipping was resolved and I was not charged. Their chat representative provided me with screenshots to assist me along the way. Thank you

Shop The Kei
United States
Almost 3 years using the app
DSers replied April 2, 2025

Hi,

Thank you for being a loyal customer for the past three years! We're thrilled to hear that DSers has made your dropshipping experience smoother, especially with the Chrome extension. Our support team is always happy to assist, and we're glad they could help resolve your issue efficiently.

If you ever need further assistance, don’t hesitate to reach out—we’re here for you!

DSers Team

May 23, 2025

⭐️⭐️⭐️⭐️⭐️
“The Ultimate Dropshipping Tool – A Game Changer!”

I’ve been using DSers for my Shopify store, and it’s hands-down one of the best decisions I’ve made. The product mapping is super smooth, especially when dealing with multiple variants. Order automation is quick and reliable, and syncing with AliExpress suppliers has saved me so much time.

The best part? Their customer support is excellent — friendly, fast, and always ready to help when I’m stuck.

If you're doing dropshipping seriously, DSers is a must-have. It streamlined my workflow, reduced errors, and made fulfillment almost effortless. Highly recommended!

CloudSolex
Finland
3 months using the app
DSers replied May 26, 2025

Hi,

Thank you so much for sharing your wonderful experience with DSers! We're thrilled to hear that our platform has helped streamline your dropshipping workflow and that our customer support team has been friendly and responsive whenever you needed assistance.

If you ever have any questions or need further help, please don't hesitate to reach out to us again.

DSers Team

March 15, 2025

I have been with Dsers for over 5 years and it is the most intuitive, easy app that I have tried for orders. I have had to use support many times over the years and have always been extremely happy when I get off the chat because they always solve my problem and leave me feeling relieved and heard. I give them 5 stars hands down. Today´s hero was Frankie who helped me re-map a product for an order. Amazing assistance as always.

Nordic Baby Boutique
Canada
Almost 3 years using the app
DSers replied March 17, 2025

Hello,

Thank you so much for sharing your experience and for being such a loyal DSers user for over 5 years! We're thrilled to hear that our support team, especially Frankie today, has been able to assist you so effectively and leave you feeling heard and relieved. Your satisfaction and trust mean a lot to us!

Please don't hesitate to reach out again if you need any further help. We're always here for you!

DSers Team

April 4, 2025

Its the best service. just connected with Blanca and she helped me a lot and it resolved my several issues. Now i'm more confident to do more business through DSers.

Their services are highly recommended! and Blanca is a true gem.

Thank you once again

www.OnlineSikhStore.com
United Kingdom
About 2 years using the app
DSers replied April 7, 2025

Hi,

Thank you so much for your kind words and for sharing your experience! We’re thrilled to hear that Blanca was able to assist you and help resolve your issues—our customer service team is always dedicated to providing the best support possible.

If you ever need help again, please don’t hesitate to reach out. We’re always here for you!

DSers Team

May 29, 2025

I had an urgent ordering issue involving a customer in the USA, where the product's SKU couldn't be shipped to the USA. Zico stepped in right away and resolved the problem in an instant. His attention to detail and fast response not only helped place my order to meet the delivery deadline but also provided good advice on how to use the platform. Super reliable and efficient—Zico is a true professional and a huge help to my business!

iBrightCS
United States
4 months using the app
DSers replied May 31, 2025

Hi,

Thank you for taking the time to share your experience! We're thrilled to hear that Zico was able to assist you quickly and effectively with your urgent ordering issue. Our customer service team is dedicated to providing reliable and efficient support to help your business succeed.

If you ever need assistance again, please feel free to contact us anytime.

DSers Team

May 18, 2025

"I had an outstanding experience with Sandra one of the DSER's customer service team! From the very first interaction, She was knowledgeable, patient, and incredibly responsive. She took the time to walk me through every detail of the process, answering all of my questions clearly and thoroughly. What really stood out was their commitment to ensuring I fully understood my options, and their willingness to go above and beyond to find the best solution tailored to my needs. It’s rare to find such a combination of professionalism, transparency, and genuine care for customers. Highly recommended!"

Hvsgx
Canada
5 months using the app
DSers replied May 26, 2025

Hi,

Thank you so much for taking the time to leave such a wonderful review! We’re thrilled to hear that Sandra provided you with outstanding support and went above and beyond to assist you. Our customer service team is dedicated to making sure every user feels supported and confident throughout their DSers experience.

If you ever need assistance again, please don’t hesitate to reach out to us.

DSers Team

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