Reviews (463)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to convert anonymous traffic into customer leads using exit-intent pop-ups and targeted campaigns. They appreciate the user-friendly drag-and-drop editor, seamless Shopify integration, and a variety of easy-to-use templates. The responsive and helpful customer support is frequently praised for providing quick solutions and detailed guidance, significantly boosting conversions and lead quality.

February 13, 2025

Had questions about how my campaigns function and received a thorough response with details on how to optimize them for higher functionality and visibility. Very helpful. Also see that I am getting the expected conversions on them as they have been active. Good product thus far.

Hook's Rubs & Spices
United States
6 days using the app
March 19, 2025

I was facing an issue integrating OptiMonk with Klaviyo. I reached out to their support team, and Emil resolved the issue in seconds! He was extremely responsive and supportive.

Auditech Hearing
United States
Over 1 year using the app
January 16, 2025

The Support is excellent and sticks with it until resolved. Can't ask for anything more than that.

StandDesk
United States
Over 2 years using the app
January 17, 2025

This app has beautiful popups! And so very customizable. I was using justuno before and these are nicer looking and plans are cheaper.

Camo Ever After
United States
2 days using the app
February 25, 2025

Everything is working good. And conversions are doing a lot better for my website

illCurrency Sneaker Matching Apparel
United States
3 months using the app
February 10, 2025

everything is fine. Perfect tool and solid, fast service.

Der Naturbaustoffladen
Germany
About 2 years using the app
September 3, 2024

Optimonk is a great tool and can be implemented by everyone. A technical or design background is not required. You are able to capture anonymous traffic when they exit which is a customer file builder. The conversion optimizations are strong and boost results reliably. The software includes effective audience targeting so you can enhance conversions for your paid traffic or elect to offer discounts only to organic traffic, or returning customers. Easy to use and the product is always improving with new features. The support is also top notch which makes a big difference to busy site managers.

Ultimate Office
United States
Over 2 years using the app
March 18, 2025

Great customer support! Thanks Viktor!

MuscleFeast
United States
Over 1 year using the app
June 18, 2024

Rudolf and the team are absolutely brilliant. They helped straight away to solve an issue i was having. It was my poor understanding of how i set it up and they got what i was wanting to achieve and set everything up then tested it in realtime. The app has helped convert so many customers who came for a browse then bought. 10/10 for customer service. 10/10 for the app

Good Citizens Eyewear
Australia
About 1 year using the app
OptiMonk replied June 24, 2024

Hello Nik,

It was my pleasure to assist you! Thank you very much for this amazing review, I am really glad that OptiMonk helps you convert a lot of customers.

If you have questions in the future, feel free to reach out to us again 😊

Good luck with your business 🚀

Best regards,
Rudolf and the OptiMonk Team

February 27, 2025

Great app! Support is quick and extremely helpful

Fodeez® Frames
United States
5 months using the app

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